Terms and Conditions

Quote

  • Confirm Details: please confirm that the company name, address and other details (including tax number details) set out in this quote are correct. If you do not notify us of any corrections before you accept this quote, then these details will be considered confirmed and will be used on the invoice we will issue to you. In the event that you later need us to change any of these details, we will assess a US$75 re-invoicing fee.
  • Validity of Quote: this quote is valid for thirty (30) calendar days from the date set out above. If we have not received a binding Purchase Order from you within this time period, this quote will no longer be valid and you must contact us to get a new quote. The license fee in the new quote may be different from the license fee set out in this quote.
  • Prior Use of an Image: if you use any image/clip/track prior to delivering to us a final purchase order, your usage will be considered unlicensed and will be subject to an unauthorized usage fee of up to 3 times the cost of the original image license price.
  • Payment Terms: if you accept this quote, payment of the license fee set out in this quote will be due within thirty (30) calendar days of the date of the invoice we will issue to you.

Invoice

  • Payment Terms: payment of the license fee(s) set out in this invoice is due within thirty (30) calendar days of the date of this invoice. If you do not pay the invoice on time, your use of the image(s) will be considered unlicensed and will be subject to an unauthorized usage fee of up to 3 times the cost of the original image license price.
  • Cancellation Policy: please take notice of our cancellation policy. See this policy here. Amongst other provisions, this policy provides that you may not be able to cancel a license or that you may have to pay a license cancellation fee. Please view cancellation policy chart:
 
 
 
 
        Article
        Cancellation Terms
        Reimbursement
        Penalty Fee
  • Royalty Free Images
  • Rights Managed Images(Creative & Editorial)
  • Rights Ready Footage
  • Royalty Free Footage
  • Music Tracks
0-7 days  100% reimbursement  $50 US 
8-30 days  50% reimbursement  $50 US 
31 days +  0% reimbursement  Not applicable 
     

** We will not honor cancellations on any subscriptions or for creative packages.
** We will not honor a cancellation if the cost of the original license is less then or equal to the $50 USD penalty fee.